Privacy Policy

TTT Global Services respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, or inquire about our Chinese language training services. These services may include Mandarin and spoken Chinese training, HSK and HSK certification preparation, Business Chinese, beginner courses, free demo classes, and related course or admission inquiries.

We may collect information that you choose to provide when you use a contact form, course enrollment form, free demo class form, Google Ads lead form, or when you contact us by email, phone, or WhatsApp. This may include:

• Your name, email address, phone number, and city or location;
• Course-related information, such as the course you are interested in, your learning goals, or your preferred class format; and
• Any other information you voluntarily submit to us.

We may also automatically collect limited technical information, such as your IP address, browser and device information, pages visited, website usage information, and information collected through cookies or similar technologies.

We may use your information to:

• Respond to course, admission, and general inquiries;
• Process course enrollment and arrange free demo classes;
• Contact prospective students and provide customer support;
• Provide, manage, and improve our training services;
• Send relevant course-related updates and communications;
• Improve website performance and the overall user experience; and
• Measure advertising and marketing performance where applicable.

You may choose to submit information through a Google Ads lead form. When you do, TTT Global Services may receive information such as your name, email address, phone number, and any other details you submit through that form. We use this information to respond to your course inquiry, discuss relevant training options, and provide the services you request.

Where applicable, we may use cookies and similar technologies to support website functionality, understand website usage, measure advertising performance, and improve your experience. You can usually manage cookies through your browser settings; however, disabling cookies may affect certain website features.

We may use third-party providers, where applicable, to help operate our website and services, including providers for advertising, analytics, hosting, communications, or form processing. These providers may process information only as needed to provide their services to us and in accordance with their own privacy practices.

TTT Global Services does not sell or rent your personal information for money. We may share information with service providers when reasonably necessary to operate our website or services; to comply with legal obligations; to prevent fraud or address security issues; or to protect our rights, users, and business.

We use reasonable technical and organizational measures designed to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no method of online transmission or electronic storage can be guaranteed to be 100% secure.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, to meet legal obligations, resolve disputes, and address legitimate business needs.

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your information where applicable;
• Withdraw consent where applicable; and
• Ask questions about how your information is handled.

To make a request, please use the contact details below.

Our website and services are not intentionally designed to collect personal information from children without appropriate consent. If you are a parent or guardian and have a question about a child’s information, please contact us using the details below.

Our website may contain links to third-party websites. TTT Global Services is not responsible for the privacy practices, content, or security of those external websites. We encourage you to review their privacy policies before providing personal information.

We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.